Terms of Service

Heitor Gandolfi Cardillo Desenvolvimento de Software Ltda (“Company,” “we,” “us,” or “our”) operates Ripple, a web-based software-as-a-service that lets teams and individuals create, publish, and share public-facing changelogs for their products (collectively, the “Services”). These Terms of Service (“Terms”) form a legally binding agreement between you (“you” or “user”) and the Company. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all Terms, you must immediately discontinue use.

1. Service Overview and License

1.1 Description of Services

Ripple is a hosted web application that lets you create changelog entries, organize them into projects, and publish them on public URLs of the form tryripple.co/p/<slug>. Content you publish is intended to be publicly accessible on the Internet.

1.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal or internal business purposes. You may not sublicense, resell, reverse-engineer, or redistribute the Services or any part of them.

1.3 Service Changes

We may add, remove, or alter features at any time without notice. We do not guarantee uptime and we disclaim all liability for service interruptions, delays, or errors.

2. Accounts and User Responsibilities

2.1 Account Registration

Access to the Services requires authentication via a supported third-party identity provider (currently Google). You must provide accurate information and are responsible for safeguarding your account and all activity that occurs under it.

2.2 User Representations

By using the Services, you affirm that:

• You have the legal capacity to enter into these Terms;
• You will not use the Services for unlawful, infringing, or fraudulent purposes;
• You comply with applicable laws, including intellectual property and privacy regulations.

3. User Content

3.1 Ownership

You retain ownership of the content you submit, upload, or publish through the Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and transmit it solely for the purpose of operating and improving the Services.

3.2 Public Content

Changelog entries you publish are public by design. Anyone with the project URL can view them. You are responsible for ensuring you have the right to publish the content you submit, including any images, names, or third-party marks referenced in your entries.

3.3 Prohibited Content

You may not submit content that:

• Infringes any intellectual property, privacy, or other right;
• Contains malware, phishing attempts, or illegal material;
• Is defamatory, harassing, or incites violence;
• Impersonates another person or entity in a misleading way.

We reserve the right to remove content or suspend accounts that violate these rules, without prior notice.

4. Payment and Subscriptions

4.1 Free and Paid Plans

Ripple offers a free plan with limited functionality and paid subscription plans that unlock additional features. Current plans and prices are listed on the Ripple website.

4.2 Billing and Renewal

By subscribing to a paid plan, you authorize us (via our payment processor, Stripe) to charge your selected payment method on a recurring monthly basis, unless you cancel before the next billing cycle. All prices are subject to change with reasonable notice.

4.3 Cancellation and Refunds

You may cancel your subscription at any time through your account’s billing settings. Cancellation takes effect at the end of the current billing cycle. We do not offer prorated refunds. See the Cancellation Policy for details.

4.4 Responsibility for Charges

You are responsible for keeping your payment information accurate and up to date. Failure to process a payment may result in suspension of access to paid features.

5. Acceptable Use

You agree not to:

• Use the Services to violate any law or third-party right;
• Attempt to interfere with, degrade, or probe the Services’ performance or security;
• Automate access in any unauthorized manner, scrape the Services, or bypass rate limits;
• Use the Services to send spam, run unsolicited bulk communications, or host material unrelated to product changelogs.

6. Intellectual Property

All intellectual property rights in the Services (excluding User Content) are owned by the Company or its licensors. The Ripple name, logo, and associated branding are our trademarks. You may not use them without our prior written consent.

We may use aggregated, anonymized data derived from your usage to improve the Services.

7. Third-Party Services

The Services rely on third-party providers for authentication, payment processing, hosting, storage, and error monitoring. Your interaction with those services is governed by their respective terms and privacy policies. We are not responsible for third-party content, outages, or limitations.

8. Termination

We may terminate or suspend your access at any time, with or without cause, with or without notice. Upon termination, your license to use the Services is revoked and your data may be deleted after a reasonable period. You may terminate your account at any time by contacting us or by canceling your subscription and discontinuing use.

9. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY IS CAPPED AT THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold the Company harmless from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your User Content, your breach of these Terms, or your violation of any law or third-party right.

12. Legal Terms

12.1 Governing Law

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising from or related to these Terms or the Services shall be resolved exclusively in the courts of Ribeirão Preto, São Paulo, Brazil, and you consent to the personal jurisdiction and venue of those courts.

12.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

12.3 Changes to Terms

We may update these Terms from time to time. Material changes will be communicated in advance by email or via the Services. Continued use of the Services after changes take effect means you accept the updated Terms.

13. Contact

Heitor Gandolfi Cardillo Desenvolvimento de Software Ltda
CNPJ: 55.555.018/0001-41
Rua Valentim Mestriner, 464, Quadra 7, Lote P7, Iguatemi
Ribeirão Preto — SP, CEP 14091-420, Brazil
Email: legal@tryripple.co

These Terms, together with our Privacy Policy and Cancellation Policy, constitute the entire agreement between you and the Company regarding the Services.